L'înformâtion et les sèrvices publyis pouor I'Île dé Jèrri

Customer Feedback Survey

1. Privacy Statement

In accordance with the Data Protection (Jersey) Law 2018 the controller is registered with the Office of the Information Commissioner and the registration number is 17756. Any data provided on this survey will only be used for statistical purposes to improve our service, but you will not be personally identified. The information will be stored on the secure database and within the secure and data protection compliant Smart Survey database. We do not process your information overseas using web services that are hosted outside the European Economic Area. We will not give information about you to anyone outside of the department unless the law allows us to, or failing that we will seek your consent.  To find out more about how we use your data please refer to our Social Security Privacy Statement.

1. Which service did you use today? (select all that apply)


2. How easy was it to deal with us?

EasyFairly easyNeitherFairly difficultDifficult

3. Please rate our service based on your recent contact with us.

ExcellentVery GoodAveragePoorVery PoorNot Applicable
Response times
Staff attitude & professionalism
Quality of information provided
Our ability to resolve your enquiry quickly & kowledgably

4. How many times did you have to contact us to resolve your enquiry?

OnceTwiceThree or more

5. Please comment below if you have any other feedback regarding the service you received.